1. #1
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    Tips to improve Telecalling skills as a Telecaller?

    My job profile is Telecaller and I make calls to generate foot fall at the college campus. Some people give good response and some behave rudely. Some promise to visit the college but they donít. Give me some tips so that I can improve my telecalling skills to get good results.

  2. #2
    Puru Thaman Array
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    Re: Tips to improve Telecalling skills as a Telecaller?

    ~Hi~



    _Just Check Out The Following Tips To Improve Telecalling Skills_




    • Initially Make your Pitch Perfect,


    • If are Pitching Perfectly your Cold call Turns in to another Lock,


    • Be Clear with the Points you have & Say,


    • Communication Skill must be Excellent,


    • Your Voice should be Audible to other side parties,


    • Try To Get all the Points Required for Pitching.



    Thanks!!!

  3. #3
    imman Array
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    Lightbulb Re: Tips to improve Telecalling skills as a Telecaller?

    %% HI %%



    Let me give you some tips for your career :


    ~You should have good communication skills~



    ~Be user-friendly with the people who are rude~



    ~Your voice must be bold and clear~



    ~Frame some attractive words and attract the people~




    ~Always wish them that will impress and brings them to you~



    %%% Thank you %%%


  4. #4
    looser Array
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    Re: Tips to improve Telecalling skills as a Telecaller?

    Tips to Improve your Telecalling Skills:

    1. Voice should be clear and audible to opponent.


    2. speak clearly and slowly


    3. Use "please" and "thank you" frequently


    4. Don't rush explanations


    5. Be Empathetic


    6. Practice Speaking regularly


    7. Avoid obstacles to effective listening


    8. Stay focused

    If you follow these tips then you can become a good telecaller.

    Thank you

  5. #5
    aman Array
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    Re: Tips to improve Telecalling skills as a Telecaller?

    You can use these steps:
    You should have a friendly voice.
    Start your call by first greeting them and then identifying yourself and your function clearly and in short.
    You should not speak sentences in a single tone,you should have ups and downs according to your sentences, emphasizing on certain important part of your sentences.
    End your calls in a polite manner no matter positive or negative response

  6. #6
    teena Array
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    Re: Tips to improve Telecalling skills as a Telecaller?

    the word you utter should be clear.if you say an ocean it should pronounce like an ocean not anything else.for the pronunciation to be clear your voice should be audible enough for the callers.your speech should express a question mark,surprise by which you can deliver the content effectively.Listen to thevoice over in discovery channel or any other english channel.you have to know where to give a comma,a full stop,an exclamatory mark while you talk.you should be able to show expression in your speech.

  7. #7
    prabhu Array
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    Re: Tips to improve Telecalling skills as a Telecaller?

    Hi !!!!!!

    Please make a note on the Following Telecalling Tips to Improve Telecalling Skills :



    1. Calls you initiate can be for prospecting, arranging appointments, or for directselling. Before you place the call, ascertain your main purpose. You need to have a clear objective before you set out the call .

    2. Your choice of words, and language plays a major role . Saying the right words helps create a good first impression.
    First Impression is the Best Impression

    3. A good script can help you clinch a deal. Have a script in place with answers to some of the likely questions you could be asked. Your script can include important points or detailed answers.


    4. Rehearse the opening lines and practice the sales call to your friend .

    5. Fine-tune your way of communication based on the inputs from your Friend .

    6. Be gracious and willing to answer any questions and doubts that the customer arise .

    7. In case of a 'cold call', find out if the customer is interested in continuing the conversation before you launch out. If the person is busy, suggest a time when you can call up later.


    8. Keep the conversation short. Get to the point quickly as attention spans over the telephone are short and people can be in a hurry to get back to work.


    9. Determine how many calls you will make per day and have a target you can work towards.


    10. Make as many calls as possible. Since everyone you call may not end up buying,the number of calls you make will determine your chances of success.


    11. Ensure that your caller list includes prospects that qualify. Before you put someone on your list, ensure that the person fits your target customer profile.


    12. Be persistent.


    13. Be efficient in providing post sales customer care and service. Efficient follow-up is necessary.



    @@@@@ All The Best :-)


  8. #8
    rashmi Array
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    Re: Tips to improve Telecalling skills as a Telecaller?

    tellicalling requires your voice to be BOLD and impressive...for this you must pay attention to your script first, like choice of words , language you use should be impressive,Saying the right wordshelps create a good first impression.............be persistent......Get to the point quicklyRehearse the opening lines

  9. #9
    Ashok Array
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    Re: Tips to improve Telecalling skills as a Telecaller?

    Hey friend..

    Tips to improve telecalling skills are:-

    1.Try to improve your communication skill.

    2.Customer handling skill is a must for this job.

    3.Try to improve team work ability.

    4.Have a Nice attitude.

    5.Be Patient.

    6.Try to be Impressive with your nice language skills.

    7.Computer Knowledge.

    Thanks.

    With Regards-

    Ashok.

  10. #10
    Boss Array
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    Re: Tips to improve Telecalling skills as a Telecaller?

    You can use these steps:
    You should have a friendly voice.
    Start your call with a first greeting them and then identify yourself and your role clearly and in a brief.
    You do not speak phrases in a single tone, you should have ups and downs according to your statements, most notably on certain important part of your sentence.
    Finish your calls in a polite way of any positive or negative response.

    the word you tell should be clear.if you say ocean it should pronounce as ocean nothing else.for the pronunciation should be clear your voice to be audible enough for the callers.your speech to express interrogation, surprise with which you can deliver the content effectively. Listen to thevoice over in discovery channel or any other English channel.you have to know where to give a comma, full stop, exclamatory mark while you talk.you should be able to show expression in your speech.

  11. #11
    GANESHA Array
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    Re: Tips to improve Telecalling skills as a Telecaller?

    You should have a friendly voice.
    Start your call by first greeting them and then identifying yourself and your function clearly and in short.
    You should not speak sentences in a single tone,you should have ups and downs according to your sentences, emphasizing on certain important part of your sentences.
    End your calls in a polite manner no matter positive or negative response

  12. #12
    sucraj Array
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    Re: Tips to improve Telecalling skills as a Telecaller?

    Hi,

    As a telecaller you should follow the telephone etiquette .

    Be clear and understandable to the person whom your talking.

    Smile and talk even if the person response rudely.

    Be ready to answer the person how many times ever they want.

    Be polite and soft.

    Dont shout on the phone.

    Thanks,

  13. #13
    sane Array
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    Re: Tips to improve Telecalling skills as a Telecaller?

    Hello Dear Friend....

    YES ..for you I have given you the main tips that are to be followed...


    When the phone ringing..we are often at the interruption..

    Here are the tips to ensure Phone skills give a good impression....
    1.Breath once

    2. Identify yourself

    3.Be sincere

    4.Listen attentively

    and

    5. Finally OUTCOME..



    ALL THE VERY BEST

  14. #14
    luckyndims Array
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    Re: Tips to improve Telecalling skills as a Telecaller?

    Hello dear ...here are some tips for improving telecalling skills....

    1. Breathe! Before you pick up the phone, take a deep breath. Most of us are what they call "shallow breathers". We take small breathes in and out and therefore, sound tired when we answer the phone. The goal is to sound like you like your job and you are glad they called.

    2. Identify yourself. Give your full name and function and or the name of your company. Since they have taken the time to call you, you may answer the phone this way; "Thank you for calling HP, this is Ram kapoor, how can I make it a great day for you?"

    3. Be Sincere. If we are honest with ourselves, we are all "problem solvers" in some way. People call us on the phone to have a problem answered. Whether it is to get driving directions, or hours of operation or questions about our merchandise, they have a question and want it answered quickly, intelligently and politely.

    4. Listen attentively. Visualize the person, even if you don't know them so that you remind yourself you are engaged in a two-way conversation. If you still have trouble listening, start taking notes on what they are saying. Use a headset if possible, to keep your hands free. By taking notes you can verify with them as well as yourself, the important points of the conversation and the action items that needed attention.

    5. Outcome. If the phone call has been successful, the first 30 seconds established a positive perception about you through voice, and tone and focus. The last 30 seconds will be when the caller finalizes their opinion about you. You can make that a positive experience by thanking them for calling, reviewing the problem you were able to solve and then most importantly, thanking them for their continued business.

  15. #15
    ARMY_MEN Array
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    Re: Tips to improve Telecalling skills as a Telecaller?

    Dear Friend,

    Telecalling is a process under which a person needs to perform call to customers for marketing purpose.If you are a good telleceller then definetely you can mad the customer understand what you want to sell.Effective Telecalling makes a good impression of company on customer.



    Here is given some Tips & Techniques to Improve Telecalling Skills

    1.Maintain your Good Verbal & Communications Skills

    Well Spoken

    Good Voice

    High Volume

    Good Use of Tone

    2.Making Right Attitude

    Enjoy Talking to people

    Motivated

    Energetic

    Confident

    Result Oriented

    3.Great Listening Skills

    Have Patience

    Good Listener

    Problem Analyzation

    4.Work Well in a Team

    Follows Directions

    Use Company Scripts

    Follow the rules


    I Hope the Information Provided is useful to you.In case of any further query .Kindly feel free to contact Again



  16. #16
    G.one Array
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    Re: Tips to improve Telecalling skills as a Telecaller?

    Tips to improve Telecalling skills as a Telecaller-
    • Your voice must be very clear and loud.
    • Even if they rudely reply, you should not get angry and you must always be calm.
    • You must have good communication skills.
    • Try to convey your message clearly.
    • Present your words very attractively.
    • You must be very user friendly.
    • You must have good listening power.
    • Try to answer perfectly, if they ask any query.
    • You must be very confident and energtic.

  17. #17
    lekha207@sasi.ac.in Array
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    Re: Tips to improve Telecalling skills as a Telecaller?

    hi friend,

    tips to improve as a telecaller:

    patience

    communication skills

    convincing character

    proactive nature

    don't be angry at nay situation.

    try to be cool

    listen to other side

    don't talk hurrily

    all the best
    regards srilekha

  18. #18
    Unregistered

    Wink Re: Tips to improve Telecalling skills as a Telecaller?

    Quote Originally Posted by rashmi View Post
    tellicalling requires your voice to be BOLD and impressive...for this you must pay attention to your script first, like choice of words , language you use should be impressive,Saying the right wordshelps create a good first impression.............be persistent......Get to the point quicklyRehearse the opening lines
    its fact & apply this all rule

  19. #19
    you@ Array
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    Re: Tips to improve Telecalling skills as a Telecaller?

    Quote Originally Posted by Unregistered View Post
    My job profile is Telecaller and I make calls to generate foot fall at the college campus. Some people give good response and some behave rudely. Some promise to visit the college but they donít. Give me some tips so that I can improve my telecalling skills to get good results.
    Tword you utter should be clear.if you say an ocean it should pronounce like an ocean not anything else.for the pronunciation to be clear your voice should be audible enough for the callers.your speech should express a question mark,surprise by which you can deliver the content effectively.Listen to thevoice over in discovery channel or any other english channel.you have to know where to give a comma,a full stop,an exclamatory mark while you talk.you should be able to show expression in your speech.

  20. #20
    Ritz Array
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    Re: Tips to improve Telecalling skills as a Telecaller?

    Hi Dear,

    I am sure that if you have chosen this profession, you must be in love with your job too. So, let this reflect in your voice when you are taking calls. Moreover, you need to keep few other points in your mind when you take these professional calls.

    Firstly
    , know very well what you have to tell the respondent .i.e. know about the content that needs to be delivered while talking to your customer. In fact, have the pitch, which is the content of the introduction of your call ready in writing. Practice the very important opening of the call in advance because that leaves the first impression on the mind of the respondent or the receiver of the call.

    Secondly
    , always ask a suitable time to talk to the customer. Do not start talking abruptly about your service or product but seek his/her permission before telling him/her about your service.

    Thirdly,
    if he tells you that you have called at an appropriate time then start telling him about your services in a very convincing manner, else call him only at the time given by him.

    Fourthly,
    keep your rate of speech at an appropriate level and do not rush while talking.

    Fifthly,
    never force him/her to take your service immediately but let him take his own time but do send him reminders at regular intervals.

    Lastly, end your call on a pleasant note and take his email address to send the details about your service or product.

    Believe in yourself and remain cool, calm and confident while doing your job. Nothing is impossible in this world if you have the will to achieve it.

    Wish you luck!
    Thanks.

  21. #21
    VonsVishakha Array
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    Re: Tips to improve Telecalling skills as a Telecaller?

    Dear friend,

    First of all, I would suggest you to improve your telecommunication skills like Make yourself more comfortable with English as it represents the level of college, be confidet while you talk, be polite and generous etc....

    But above all, ensure when you talk try to figure out what the other person is looking for and try to relate your campus with their view. Try to figure out the requirement and the map their requirement with what you have to offer. Once you start telling others that you can offer exactly what they are looking or, they will definitely visit if they are affirmative while talking.

    Moreover, don't get annoyed when you get unfavourable response. Just ignore and call another with a fresh mood.

    Thanks

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