1. #1
    Unregistered

    How to deal with an employee’s emotional breakdown?

    I am the manager of a software company. Recently an employee came to me for solving his problem. He wanted a salary hike due to financial problems in his family. But I told him that he has to wait for some more time before he gets it. He had an emotional breakdown and started crying loudly. I didn’t know what to do and just told him to go away. How to deal with such a situation in future?

  2. #2
    aman Array
    Join Date
    Jul 2012
    Posts
    847

    Re: How to deal with an employee’s emotional breakdown?

    See such things happen due to such pressures employees are facing these days.

    And as you said that he started crying than he must be actually in a big problem that is why he started crying.

    As a manager you cannot do much but you should deal in such situations with a more polite attitude.

    You can't tell any one to go away as you can't do any thing this creates much stress on them as they think that no body wants to help him.

    Instead you must explain that you understand there problems but you are unable to increase your salary as there are some rules and regulations which as an

    employee you have to follow.

  3. #3
    Barnali Array
    Join Date
    May 2013
    Posts
    206

    Re: How to deal with an employee’s emotional breakdown?

    Hi,

    You should not say like that way - "Go away", when you know that the employee is very sentimental...
    You have to handle the issue very carefully in this type of situations...
    When you are unable to handle the situation, refer the acse to HR for a solution...

    Discuss the issue with HR and close...
    Hope the issue can be resolved in this way...

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