1. #1
    Unregistered

    How to be customer care executive of BSNL?

    I belong to Ratangarh Village, Rajasthan and pursuing my graduation. Mobile service customer care executive jobs apeal me a lot. I talk to them daily and try to imitate after that. I want to do such job but my english is very poor. How can I be like that and procedure to enter in BSNL?

  2. #2
    mahi4mk Array
    Join Date
    Aug 2012
    Posts
    194

    Re: How to be customer care executive of BSNL?

    DEAR ASPIRANTS ,

    First of all you improve communication in speak to english and you practice dialy in front of mirror.

    After some times your communication you see improve this a best idea, and then you apply BSNL

    executive easily and you complete graduation good you go for interview in BSNL company and dont

    worry you selected you trust own yourself and develoment determination.You read news paper daily

    the times of india good english you try to read and understand some time after you see many improve

    your english .

    GOOD LUCK

  3. #3
    randhirk.rk Array
    Join Date
    Aug 2012
    Posts
    181

    Re: How to be customer care executive of BSNL?

    If you want to join call centres than even if you english is poor it will not be a problem
    There are call centres where you can work in Hindi language also

    Min qualification for domestic call centre job is 12th pass and your age should be more than 18 years.
    There are many domestic call centres in jaipur , you can go there and give interviews
    The advertisements comes in local newspapers

    also please rebember if any person or consultantcy asks you money for getting you jobs dont pay them, you can directly go to these call centres and give interview
    no money is charged

  4. #4
    Chittaranjan Array
    Join Date
    Jul 2012
    Posts
    658

    Re: How to be customer care executive of BSNL?

    As you intend to join as customer care executive of bsnl you prepare yourself likewise.you need to be graduate,complete graduation then you shoulf learn english/hindi as well.your voice must be clear after acquiring such important quality you see bsnl advertisement about the recruitment of customer care executive.watch bsnl website for important news etc.

    Accordingly you apply and get your dream job.

    Thank you,

  5. #5
    looser Array
    Join Date
    Jul 2012
    Posts
    619

    Re: How to be customer care executive of BSNL?

    HI FRIEND,

    ITS GOOD TO HEAR THAT YOU HAVE SET YOUR GOAL AND WANT TO ACHIEVE IT RIGHT AWAY.

    AS YOU ARE ITSELF SAYING THAT YOU ARE POOR AT ENGLISH, THEY YOU TRY TO IMPROVE YOUR COMMUNICATION SKILLS.

    THE FIRST AND THE FOREMOST THING THAT IS NEEDED TO EXCEL IN CUSTOMER CARE EXECUTIVE JOBS IS THE COMMUNICATION SKILLS.

    AS YOU ARE DOING YOUR GRADUATION FROM NOW ON WARDS JOIN SOME INSTITUTE WHICH OFFERS GOOD COMMUNICATION SKILLS AND SOFT SKILLS.

    TRY AND LEARN SOME GOOD GRAMMAR.


    THINGS TO DO IN ORDER TO IMPROVE YOUR ENGLISH:-

    1. COMMUNICATE WITH YOUR FRIENDS AND OTHERS IN ENGLISH.

    2. READ GOOD BOOKS SO THAT YOUR GRAMMAR GETS IMPROVED.

    3. SPEAK IN FRONT OF THE MIRROR SO THAT YOU CAN KNOW YOUR BODY LANGUAGE.

    4. ATTEND SEMINARS.

    5. GIVE PAPER PRESENTATIONS SO THAT YOU CAN GAIN CONFIDENCE.


    AS YOU ARE IN YOUR GRADUATION YOU CAN PRACTICE ALL THESE IN YOUR DAY TO DAY LIFE i.e, IN YOUR COLLEGE.

    YOU CAN GIVE SEMINARS THERE AND PAPER PRESENTATIONS TOO.

    IF YOU DO ALL THESE YOUR DREAM TO EXCEL AS THE CUSTOMER CARE EXECUTIVE IN BSNL WOULD DEFINITELY COME TO REALITY.


    ALL THE BEST

    THANKING YOU.

  6. #6
    Puru Thaman Array
    Join Date
    Jul 2012
    Location
    CHENNAI
    Posts
    638

    Re: How to be customer care executive of BSNL?

    Hi,



    --Its really Sounds Good as you prefer to take up your Profession of your own Interest--


    ::Tips::


    --As your Communication is Average just Work on it first--

    --Daily read newspaper, Novels & Watch English Movies to make yourself more Comfort with English--

    --When you are Confident with your Communication you can very well Proceed Applying the Job--

    --Actually the Customer Service Executives are not Recruited directly by BSNL--

    --They will just Outsource to any Companies like Dell, Wipro, TCS BPO's--

    --So you need to Identify the BPO Handling the BSNL Customer Service--
    --If you can't Locate don't Fed Up Just Join in any of the BPO as Technical Support--





    _)(_Thanks_)(_

  7. #7
    bonomali Array
    Join Date
    Feb 2013
    Posts
    984

    Re: How to be customer care executive of BSNL?

    Hello Friend,


    Well, to be eligible for customer care executive you need to have certain qualities apart from your academic qualification. You should be fluent in English, Hindi and one regional language. Your voice should be lound and audible. Good soft skills is essential for customer care executive post at BSNL. You should be graduate form a recognized university in India with 50% marks . SC/ST candidates are required to have 45% marks in graduation. The advertisement on Customer Care post at BSNL will be published to all regional and national news paper and based on that advetisement you have to apply to BSNL Customer Care post. If you have any BPO experience it will help you immensely.

    Bye,

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