1. #1
    Unregistered

    Action against Indian Postal Service for losing consignments?

    I am a boss in a private consulting company in kolkata. Last month a consignment was sent to our client in Delhi through speed post. But it was not delivered to the client and is misplaced by the Indian Postal Service. What action can be taken against Indian Postal Service on account of this act?

  2. #2
    Ashok Array
    Join Date
    Jul 2012
    Posts
    2,293

    Re: Action against Indian Postal Service for losing consignments?

    Quote Originally Posted by Unregistered View Post
    I am a boss in a private consulting company in kolkata. Last month a consignment was sent to our client in Delhi through speed post. But it was not delivered to the client and is misplaced by the Indian Postal Service. What action can be taken against Indian Postal Service on account of this act?
    Dear Aspirant,

    It is a case of consumer forum.You have proof of sending your consignment to your client.Get a report from the post office.You should write a letter to the post master demanding the present position of the concerned post.Get a receipt to hand over the letter.Also you should send a copy of your request letter to the General post master who sits in the capital of the state.

    You should also mention the value of the consignment.See what replies you get.If you are unable to get any reply,write another letter,demanding the cost of the consignment.Wait for 15 days.Also you should mention in your demand letter that"if I don't get the cost of the consignment back within 15 days,i will have to sue the matter in the court.

    Lastly you can sue the matter in the consumer forum.Accordingly ,you may be paid bact the cost of your consignment.

    Thanks & good luck.

    Ashok..


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